Privacy Policy

PRIVACY POLICY — PostureWell

At PostureWell, we are committed to protecting your personal information and being transparent about how we use it. This policy describes our privacy practices applicable to all users who visit, use, or make purchases through theposturewell.com.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

INFORMATION WE COLLECT

We may collect the following personal information when you interact with our store:

  • Contact details: name, email address, phone number
  • Shipping data: delivery address, city, country, and postal code
  • Payment data: securely processed through Shopify Payments. We do not store credit or debit card data on our servers.
  • Account data: username, password, and preferences if you create an account
  • Browsing data: pages visited, time on site, device used, IP address, and other identifiers, collected through cookies and similar technologies
  • Communications: information you provide when contacting us by any means

HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

  • To process and manage your orders, payments, returns, and exchanges
  • To send you order confirmations and shipping updates
  • To provide customer support and respond to your inquiries
  • To personalize your shopping experience
  • To send you promotional communications, only if you have given your consent
  • To detect and prevent fraud or malicious activities
  • To comply with applicable legal obligations
  • To improve our Services and the operation of our store

HOW WE SHARE YOUR INFORMATION

We do not sell or lease your personal information to third parties for their own commercial purposes. We may share your information only in the following circumstances:

  • Service providers: companies that help us operate the store, such as payment processors, shipping providers, and customer service, who are obligated to maintain the confidentiality of your information
  • Shopify: our e-commerce platform, which may collect and process personal information to provide and improve the Services. You can consult Shopify's privacy policy at privacy.shopify.com
  • Legal obligations: when required by law, court order, or competent authority
  • Protection of rights: when necessary to protect the rights, safety, or property of PostureWell, its users, or third parties

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance your browsing experience, analyze the use of our store, and show you relevant content. You can configure your browser to reject cookies, although this may affect the functionality of some features of our store.

INTERNATIONAL DATA TRANSFERS

As a store with international operations, your personal information may be transferred, stored, and processed in countries other than your own. In all cases, we apply appropriate safeguards to protect your information, including the use of standard contractual clauses where applicable in accordance with current legislation.

DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to manage our business relationship with you, or as required by applicable legal obligations.

YOUR RIGHTS

Depending on your country of residence, you may have the right to:

  • Access the personal information we hold about you
  • Rectify inaccurate or incomplete data
  • Request the deletion of your personal information
  • Object to the processing of your data for marketing purposes
  • Request the portability of your data
  • Withdraw your consent at any time, without affecting the legality of prior processing

To exercise any of these rights, please contact us at paulshopistore@gmail.com. We will respond within a reasonable timeframe in accordance with applicable law.

USERS IN THE EUROPEAN UNION AND THE UNITED KINGDOM

If you reside in the European Economic Area (EEA) or the United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.

MINORS

Our Services are not intended for minors according to the applicable legislation in each jurisdiction. We do not knowingly collect personal information from minors. If you are a parent or legal guardian of a minor who has provided us with personal information, please contact us to request its deletion.

SECURITY

We implement technical and organizational security measures to protect your personal information against unauthorized access, loss, or alteration. However, no internet data transmission system is completely secure, so we cannot guarantee absolute security.

CHANGES TO THIS POLICY

We may update this Privacy Policy as needed to reflect changes in our practices, applicable law, or the Services we offer. We will notify you of any significant changes through our store. Your continued use of the Services after such changes constitutes your acceptance of the updated policy.

CONTACT

If you have questions, comments, or wish to exercise your rights regarding your personal information, you can contact us at:

PostureWell
paulshopistore@gmail.com
Mexicali, Baja California, México
theposturewell.com